Aware of the heat at the moment, but ventilation around modem is good and other network kit is working without any issues. First two months: Absolutely fine, no issue with the service Third month: Latency, high ping and jitters. Netflix keeps loading. Internet goes out for hours more or less in the evenings. Options. 35 Mbps, 16 Mbps, 22 Mbps, 55 Mbps, 83 Mbps, 185 Mbps, 223 Mbps, and what i should be getting - 277 Mbps. on 23-06-2020 07:01. ^Martin. 27-03-2023 09:09 - edited 27-03-2023 09:13. I have a Nighthawkaww shucks your welcome, trust me your making my day too plus this is the second time you've helped me out giving the best advice i've received from any other forum. We would like to show you a description here but the site won’t allow us. Responses are not instant via the community forums unfortunately, so you might find it better to call to discuss so we can check the services in. Could you check my router stats. 3/4) Google/Open DNS -> internet check - more dropouts when Modem looses connection to internet. . Outside Canada +1-416-348-1892 This call is free from your Virgin Plus phone. New customer Instant regret : Fully disconnected 18 days after install / Totally lost after 2 days ! ebodjarvo. 35 Mbps, 16 Mbps, 22 Mbps, 55 Mbps, 83 Mbps, 185 Mbps, 223 Mbps, and what i should be getting - 277 Mbps. Look at the boxnoutside the wall and changed things . called VM and the automated sys. Forum staff should be along soon to assist, or you can try calling VM and reporting the fault. Options. Networking and WiFi. Thanks for the reply. Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID. I am hoping to get some information on the problems I have been. High Power Level, low SNR, RCS Partial Service in Networking and WiFi 48 minutes ago; High Power, low SNR, RCS Partial Service in Networking and WiFi 56 minutes ago; Virgin SMTP not accepting outgoing Virgin email in Email yesterday; Hub 5 in Networking and WiFi yesterday; Internet connection very unstable, constant ping spikes. Fine for streaming services with caching, useless for Teams meetings, Skype calls, and working from home. Ok, so for at least the past day or 2, I have been having severe internet issues. I have had issues since February of my internet constantly dropping all the comcast techs say is that my modem is bad. My internet connection drops almost every day. We don't use the wifi on the hub (we have disabled it), instead we have a tp-link Deco S4 mesh wifi system that makes. RCS Partial Service;CM-MAC=bc:2e:48:cb:43:a3;CMTS-MAC=00:59:dc:78:e5:5b;CM-QOS=1. Can you let me know what the next steps are please. My Hub 3 loses connection to the Virgin network every 2-3. As per the title, wifi is fine. I have been running EMCO ping monitor with several Hosts. Probably in the green boxes (some areas grey) in the road. net, it rangers from 10Mbps to 30Mbps and im on M250 fibre. I’m also aware of the “Intel Puma 6 chipset” controversy, and have researched that a bit. We are on Volt M350 Fibre Broadband and get really good speeds most of the time. Daily Intermittent Disconnects. Been having connection Issues for about 6 Months now. Hi for weeks been having packet loss and problems with the upstream qam where one of the channels is stuck on 16qam and won't change, - 5369032Consistent Packet Loss. i have rebooted all the kit. Tudor. 0; This issue isn't very bad when. For about 2 weeks now my internet at home keeps on randomly cutting off for minutes randomly many times per day and at night. My router doesn't respond to pings on the WAN network, so external BQMs don't work, but here's an outgoing ping every 20s - which does miss some of the dropouts, but is still perhaps useful: 0 Kudos. 1 modem mode. To just to keep you updated we have now been advised there is a reported area fault in your area. Also check for local faults on 0800 561 0061 and make sure all cables and connections are tight and in good condition. When the internet connection drops, modem reboots and internet access is then restored. 168. In the last 3 months we started to experience severe internet dropdowns/reconnects that according to network logs from 192. In addition the connection has dropped completly at times. According to Internet Connection Monitor, my internet has dropped 15 times today, although only for a few seconds each time. Now the issues are back again. Well guess what I have bought multiple modems and still have the same issue. on 04-11-2021 23:42. Sometimes it'll go off and come on straight away sometimes it'll take 10/15mins for the WiFi to return and it won't last much longer before the cycle continues. Networking and WiFi. Hi temjin1997! 👋 Welcome to the community - thank you for posting!. 70-5 Mbps download speed, paying for 50 Mbps. Open a web browser and go to 192. I'm getting to the end of my rope with the tech service support I have so far received. 9) but after 20 or 30 seconds, it came back. Hey all, This post is going to be a bit in detail with my issue, but I want to be able to get insight on what to tell spectrum support of my issues and not just have a tech come out here and replace my modem like they have 2 times already. Gateway IPv4 address is valid. It has been around 3/4 months my Virgin Broadband is highly unstable: the devices that have mainly been affected are WiFi, but now I started encountering issues with my PC too, that is connected via ethernet. and tells you of more local issues and fix estimates, down to street cab/ postcode level. In response to Bill_Carson. Cables of course checked, hub restarted etc. Checked the green box . I have Comcast :facepalm: (Verizon FiOS not in my market ) I just moved, to a newer mobile home in the park i was living in, never had a problem with them. RCS Partial Service;CM-MAC=ac:f8:xx:xx:xx:xx;CMTS-MAC=f8:b7:xx:xx:xx:xx;CM-QOS=1. QuickStart, set up and connections. Our hub seems to freeze and stop working several times a day. 4GHz and 5GHz but not much has changed. And had one rcs partial service . Options. Moved all Wi-Fi Pods to be closer to hub - reset multiple times - nothing online no matter how long left. Click on the “Upstream” tab, copy the text and paste into your reply. 45 My normal upload. Make sure all cables and connections are tight and secure and not kinked. on 15-06-2023 17:04. Hopefully someone can suggest a course of action. Yes I am still having the issue every 30mins, I want to mention the Virgin Media plan is under a different name just incase I dont show up on your systems that is why, however, that BQM I sent. I have a VM Hub 3. Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID. Hello, I recently got connected with Virgin Media broadband. Tuning in. 4 and 5 GHz)) Internet (Partial Service (DS only)) 12-09-2023 01:49 - edited 12-09-2023 01:52. 1) or public DNS (8. Click on the “Downstream” tab, copy the text and paste into your reply, do not take a screen shot. After being told the issue was my previous Arris SB6141, I went out and bought a new Arris SB6190. So I'm one month into being a Virgin customer, speeds are amazing compared to my previous supply but my connection is definitely not consistent. It monitors your connection 24/7 and provides diagnosis of any. RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1. Really variable performance Virgin Hub and Google Mesh in Networking and WiFi yesterday; Need a WIFI POD is very bad unable to cloud game in Networking and WiFi yesterday; High Power Level, low SNR, RCS Partial Service in Networking and WiFi yesterday; High Power, low SNR, RCS Partial Service in Networking and WiFi yesterdayWhat does RCS partial service mean? Receive Channel Set A modem is in a partial service mode of operation any time it is operating with a subset of the channels in the Receive Channel Set (RCS) and/or Transmit Channel Set (TCS) because a channel has become unusable, either due to an inability to acquire a channel or because. Hi . GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. Constant packet loss of around 10 percent and low speeds. on 04-06-2022 15:44. 4 27 256 qam 10 4 235000000 -8. I have a hub 3. Hi All, first post here, and its for syc timing errors. 2. Hey @WillMcGregor, thanks for reaching out to us. 3 33 256. Now ‘Warning’, ie the RCS Partial Service messages, imply that something has happened but the hub can work around it, basically indefinitely, without noticeably impacting your service. 3 weeks ago. 9. Hi all, I am having an issue with my broadband. on 24-01-2023 16:31. 168. Powered on / off Hub 3 numerous times. 1 40 256 qam 2 3 155000000 6. Hi, I have the 350mbps package using it with a hub 3 currently. The VirginMedia site which checks for your internet tells me to check back in 24 hours, but it's been going on for the whole week. I would like to add only my download speed is affected. 100. Virgin media says everything is fine on their end. 0 Cable Modem. I had Virgin Media installed last month and we got the M250 Package, I get around 270 Down And 26 Up on SpeedTest. Rebooted the hub3, switched cables, removed devices etc still the same issue. Unusual Data on my Virgin Media Hub. and also a lot of errors saying "RCS Partial Service" (i will post the logs below so you can see)There is nothing you need to do at your side @Trundlore, the power levels are still showing out of spec and looks as if they might be slowly rising from what you have posted on the community as I can see a few over 10dBmV. Now over the last month it’s become unbearable with low connectivity speeds (Wi-Fi and cable) frequent discon. Non-Stop RCS Partial Service/Lost MDD Timeout Errors. RCSとは、リッチコミュニケーションサービスの略であり、SMSの代わりとなるサービスの規格です。. Restarting the router does nothing, and the errors happen at varying frequencies, from once every few days to 5-6 times a day, which. 1;CM-VER=3. On top of the daily outage between midnight and 1am ( which have been happening since 2020), we have now getting regular outages throughout the day. 032%. 9 40 256 qam 3 4 163000000 6. . Hi everyone - been having issues with the broadband connection lately, connection is producing lots of errors along with occassional drops on the Hub 3. I've got an Asus mesh router to which all my devices are connected (my laptop and son's Xbox) are hardwired through a switch. Hello, Connection has been a bit iffy this week (which is unusual). Time Priority Description Mon Sep 21 09:17:06 2020Hi John, Thank you for your detailed reply. I have had a BQM setup for the duration - 4395481Disconnect all the connections and reconnect to be sure. I've been experiencing interruptions to service recently which is very unusual, everything is normally very stable. 16 posts · Joined 2012. 1;CM-VER=3. After 3 consecutive days of full service outage and after being notified of this, VM are to have 30 days to repair issue and if failing to do so, I can leave without penalty. Tudor. ARRIS SURFboard SB6190 DOCSIS 3. . 3 33 256 qam 19 2 139000000 -15. I am going to send you a PM so we can look into this for you. I am a bot, and this action was performed automatically. . I set up a BQM last night and the results are unsurprising. All in all it's sadly getting quite common recently as the service has all gone to pot. Here are the Hub3's stats (Sorry about the awful formatting): Downstream bonded channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel IDHi All, first post here, and its for syc timing errors. Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID. My hub says generally says that there is nothing wrong, I reset the hub and its fine for a while, sometimes a day or two, sometimes an hour or two, sometimes a minute or two. i have rebooted all the kit. There has been no broadband service at all for the past 8 days which has impacted significantly impacted on being able to work from home. For the past couple of weeks i've been streaming with a solid upload speed to start with, then suddenly i get a massive drop off in upload speed for a few seconds and then returns to normal, and this repeats every. i called and went through the motions of. I called support and said they would monitor and call back which - 5020988There is nothing you need to do at your side @Trundlore, the power levels are still showing out of spec and looks as if they might be slowly rising from what you have posted on the community as I can see a few over 10dBmV. At first we thought it was the hub, which we’ve had for a considerable time, and arranged for an engineer to install a new hub but it is still happening. 1. Hi All, first post here, and its for syc timing errors. Options. 168. I'm using my Hub 3 in modem mode with my TP-Link router but FWIW I have tried it in router mode as well with the exact same issues. Adding up/downstream channel stats. After many years of luckily spotless service, and many months since VM replaced my old hub with Hub 3: just a couple of weeks ago I started getting SYNC failures that keep making my connection drop sometimes every other minute on bad days, on better days several times per hour. on 16-03-2023 18:05. The 3. A guy came round, drilled holes etc and web/tv/phone all up and running same day. 1st engineer checked there were no issues with the signal, and reterminated my cable at the green box. Hi all, Hope you are all keeping well! I've recently started experiencing issues with my Virgin broadband regarding dropouts. Im having an issue where my modem randomly restarts. 168. . I am including the logs as well as the BBM stats. mdc999. But these RCS partial service messages are getting bad. 7 33. 7 34 256 qam 16 8 267000000 -7. This problem affects both and wireless, despite the diagnostic tool saying there are only issues in my WiFi. 07Mbps upload irrespective of LAN / WiFi and in both Router mode & Modem Mode. Then switch the Hub back on and leave ~5 minutes. by 12:00, no-one had turned up and I had not received any communication from Virgin Media. for almost 2 years now on the VM100 package I’ve worked from home with no issues. - 5415123When we run the checks on the service we do require any third party equipment to be removed and for the router to be in router mode so we can identify if the issue/fault lies with our own equipment. Click on the “Networking” tab. Open a web browser and go to 192. Hi, Would someone kindly translate the hub settings below into English for me, and tell me what is going on. Landline via Sipgate. My in-house network is absolutely fine, it is just the hub and its synchronization issues. So our coaxial cable snagged on some furniture and seems to have pulled some bits off the wall socket. 03/07/2023 16:58:48 Warning! RCS Partial Service;CM-MAC=**. 2 37 256 qam 2 3 154750000 5 38 256 qam 3 4 162750000 5. They are used by your service provider to evaluate the operation of the cable modem. Ok, so for at least the past day or 2, I have been having severe internet issues. They died. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. 0. hi there, any help would be great, ive been trying to figure out for ages why my internet is so slow during the day. High Post RS Errors Count, SYNC Timing Synchronization failure, high internet latency. Unfortunately, they are back. . . There was only 1 device connected at the time of the speed test. No lights on the hub other than the usual white one. Hub wifi light wireless flickeringHello! I got Virgin Media this month. Simulacra said: I'm a virgin media customer too. Hub 3 is in modem only mo. SYNC Timing Synchronization failure. I'll triple-check my coax connections but I'm pretty sure they're fine. still getting the same issue. Patiently looking forward to a FTTP choice in my area. There was a suggestion of work in my area that day 12am-5am, but it was later this day I. I'm tired of calling customer service to be told "your modem is. Please post a full set of stats, it looks like a circuit problem. connected via a cable. Open the Downstream tab. Having a few issues with my router reporting latency, packet loss, and disconnection from the internet. Upstream bonded channels Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID 1 36600000 37 5120 64 qam 3 2 30100000 36. . Re: Outages, Packet Loss, Slow Speed. Hi Community, I've been having issues recently with "No Ranging Response received - T3 time-out" '. I have been having issues with Virgin Media broadband for 2 weeks now. Click on the “> Check router status” button. I've been enduring the issues up to this point, but today has been the worst. . The VirginMedia site which checks for your internet tells me to check back in 24 hours, but it's been going on for the whole week. The stats below are just after a reboot. called VM and the automated system said they needed to send a signal to the kit, did. Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out; 12/12/2022 15:40:34. The connection from the outside service is a straight run of coax. this issues started a few days ago , the internet was cutting out and then coming back. So our coaxial cable snagged on some furniture and seems to have pulled some bits off the wall socket. To get the omnibox moved will cost £25, Call Customer Services on 0345 454 1111 or if you have a VM landline 150 or wait a day or two for a VM staff member to get to your post. . ive got the hub in modem mode as i use google nest wifi for better wifi, although the tests ive. 0 in modem mode, works perfectly fine for weeks on end then in the last week has disconnected at various times of the - 4774487 - 2Explained to cable team that I was seeing 0. 1 modem mode. Any ideas please? Wireless (On (2. 0 hub seems also to have very low range since I get only about 20 Mbps on. Hi, I've been having severe issues with my Internet, a mod on this forum called Ilyas_Y helped me out with an engineer visit (thanks), this was on Thursday 6th October. Hi, this may be a somewhat lengthy post, I'll have to split hub readings from the other day / after a restart today. Also check that the internal wiring is ok with no kinking or chaffing, check tomorrow that all looks good with the outside cabling and wall box (no “staples, etc. - 4873030 - 2Re: SYNC Timing Synchronization failure - Loss of Sync. Ranging from 4 maps to 45 mbps. switched it off for 10 mins and then turned it back on etc etc. 8 or 9. It is not normal to have that many “RCS partial service” errors in quick succession. Joined virgin 2 months ago and the experience has been awful. We would like to show you a description here but the site won’t allow us. It monitors your connection 24/7 and provides diagnosis of any. When i do a speed test on testmy. Unplugging doesn't help and neither does a hard reset on the router. Tudor. Thanks Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 138750000 5 37 256 qam 1 2 146750000 2. Re: Internet unstable since 23rd of January - Modem reports connection errors. Hello, I've been getting a lot of intermittent connection issues over the last 3-4 weeks with lots of packets being dropped and frequent connection drop outs. 2: Your broadband connection is working. VM will not dispatch any technicians while an area fault exists. Setup. net, it rangers from 10Mbps to 30Mbps and im on M250 fibre. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. Originally Virgin admitted a network fault, I received a text to say it was sorted, but it’s actually worse. I have been having problems with my internet since April. Hey Folks. Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel IDHi, I have the 350mbps package using it with a hub 3 currently. . Ran a dedicated line of RG6 quad shield. Click on the “Upstream” tab, copy the text and. This immediately improved my systems reliability. And when it does lose synch, that loss of one or more channels becomes a "partial service". 2nd engineer provided me with a replacement hub 3. Recently upped my plan from M125 to m250 As my upload speed was just not up to standards required to stream. Hi, I've been having a read around the forum and believe I am also experiencing issues that others have reported previously with internet connectivity drop outs, reviewing the SuperHub 3 logs I can see errors referencing SYNC Timing Synchronization failure - Loss of Sync. ive got the hub in modem mode as i use google nest wifi for better wifi, although the tests ive. Upstream power levels are too high. The basics out of the way first: Superhub 3, modem mode. Wireless is about 260 Down and 26 Up in the same room. There has been no change in the internet service since yesterday when there was supposed to be the repull. on 24-08-2022 11:48. Recently had Virgin Media installed and since day of installation have been facing multiple drop outs throughout the day. But these RCS partial service messages are getting bad. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal. It’s not just the actual internet connection - the wifi network itself vanishes from my availab. We've tried rebooting the router and checked router cables. on 30-05-2022 15:27. Has been a very busy week at work! But will be trying this over the weekend and then I will - 5406882Constant RCS partial service errors leading to being disconnected from whatever I'm doing. 0;. Mostly affecting WiFi, though the ethernet connected TV also quite often. _____ First check for any “known network faults” As well as trying the “check service,”Area status webpage" (link at top right of this forum), also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. As per the title, for the last few weeks I've been having intermittent connection issues and its starting to take it's toll. I'll investigate switching back to router mode tomorrow. Please post you up/downstream stats and network log. Usually while checking Hub logs quickly I can notice a clear connection between Downstream Channels power drops and RCS errors appearing, however signal then gets back to normal until next outage. Check for a known local fault on 0800 561 0061 - it is an automated service. Resetting router normally (too many times) Pin Resetting Router (multiple times) Purchasing and using the £8 p/m Virgin Media WiFi Boosters despite believing this would not help, which it did not. We have been having problems since we started virgin in march. It is an SNR issue which is a signal to noise ratio outage, in other words a faulty cable on the network degrading the network. . . CheersSYNC Timing Synchronization failure - Loss of Sync & RCS Partial Service in Networking and WiFi yesterday I need to speak to a person for disability help in Networking and WiFi Monday High packet loss and unreliable connection for over 2 months in Networking and WiFi 2 weeks agoSolved: Hi Having issues over the last week with the Hub rebooting and loss of internet. Then the other problem is taking forever to log into the hub and when I run a test within the hub my connection drops out completely. 8. 1 router mode or 192. RCS Partial Service;CM-MAC=removed;CMTS-MAC=removed;CM. Tuning in. 3 4094 6412 3 Locked 40. RCS Partial Service;CM-MAC=4**:23;CMTS-MAC=00:01:5c:a0:94:be;CM-QOS=1. 00 84000700 RCS Partial Service;CM-MAC=;CMTS. 1. Best to ring Virgin on or just after 8am on 0345 454 1111 or alternatively you can wait here for a Virgin staff member to pick it up, but unfortunately this will typically be. Called again spoke to second line support who confirmed there was still an issue and t. There is clearly an issue either with the box in my street or my superhub or a combination of the two and it needs to be looked at. The cables are new (installed 4 days ago) and relatively short. We had 2 engineer visits: 1. I don't work for Virgin Media. 0 RCS Partial Service/SYNC Timing Synchronization failure. finally had work completed on the 14th April and it’s now worse. When the VM router is rebooted the BQM starts reporting correctly for a short time before going red again - see screenshots from previous days. I have Comcast :facepalm: (Verizon FiOS not in my market ) I just moved, to a newer mobile home in the park i was living in, never had a problem with them. At 12:48 I had a call telling me that the engineer. The VM is still in router mode (pending task to change to modem mode). Appears to be lost packets?Hi, I've been experiencing random time outs since 15/07/22 when a power cut happened in my area. Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 387000000 -2. It'll be a bit disruptive for my work so might be a while before I can do that. We would like to show you a description here but the site won’t allow us. Phone is plugged into hub and that can drop out mid call. "Partial Service DS only" - sounds like a service issue that would affect the folks local to you. 3 weeks ago. Click on the “> Check router status” button. Client62. This only started about a week ago. Call the service status line (0800 5610061) to see if there is a fault in your area. Often with the green light flashing on the router, but not always (not for shorter dropouts). on 27-10-2021 16:44. I was hoping someone could shed some light on what is going on, we seem to be getting lots of POST RS errors and the occassional timeout. Click on the “Downstream” tab, copy the text and paste into your reply, do not take a screen shot. Ever since then, I've had repeated issues with the broadband dropping / becoming non. Options. Hello, I've been having broadband problems for like 3 weeks already and it's getting to a point where I don't even know what to do anymore. 168. Copy the text in the Direct Link box, beware, there may be more text than you can see. I've done the usual - reboot hub, check coax connections etc. #1 · Jul 15, 2012. . Yes it’s not ideal and the hub will act to fix it at some point but don’t lose too much sleep over it. On here click the Link icon (2 links chain to the left of the camera icon) In the URL box paste the link you copied and then click OK. I am a gamer and cannot play anything as I keep getting disconnected and it is impossible to enjoy a film. We have on-going issues since beginning of November 2022 which, coincidentally, was when we had our Volt speed upgrade to 125Mbs from 100Mbs. ,) piercing the cables. For several weeks I have had short, but frequent, broadband outages. Log pasted below. Check and made levels fine . 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. I found a similar older thread that based on the errors I see in the hub console (lots of alternating "RCS Partial Service"/"Lost MDD Timeout") suggested I post here and maybe a VM technician can have a look, presumably a fault in my area (happy to provide account details and MAC addresses via DM). Last year we had an upgrade to a new Tivo box and Hub 3, I replicated the swicthing into modem mode, and we would get occasional heavy buffering when streaming - any device (TV, PlayStation, tablet), on a. I am making this post to make my conversations with the support agents easier. Yes, status checking works the same way in modem mode: Pull up the log in page for the hub. Thank you for replying Carley. Internet not been the same since the big outage. over the last year. Service status says - 5129553Hello there. and tells you of more local issues down to street cab/ postcode level. This log can be important to the service provider to help diagnose and correct problems, if any should occur. When I plug the CAT5 back in I can log in and inspect the event log. internet is throttled during the day. post and pre RS errors way to high aft Refresh data Downstream bonded channelsChannel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 139000000 7. So far having called up and having been told to reboot the router more times that i can count. Hello I have been having multiple disconnections lately with Virgin media. 2 weeks ago when Virgin were doing work in the area. We've already. Re: SYNC Timing Synchronization failure - Loss of Sync & RCS Partial Service. In the space of 30 mins since my last messge we're now at Thousands of Post RS Errors Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors 1 Locked 40. 0. Downstream tab: I restarted my hub. 7 34 256 qam 32 2 203000000 0 27 256 qam 9 3 211000000 -4. 8 minutes ago. 168. 38 UPLOAD Mbps 1. Hello EdLeigh92. . Hi All, first post here, and its for syc timing errors. The estimated fix date is: 03 NOV 2021 09:00. In the Hub (acting as Modem) logs I have a number of entries (at odd times) referring to "RCS Partial Service Error", "No Ranging Response received" and "SYNC Timing Synchronization failure". ,) piercing the cables. 2. Luckily whatever these were screwed to uses the same sized thread, so the cable can still screw onto the wall socket and we. Constant modem reboots, "Lost MDD Timeout" and "RCS Partial Service" on SB6190 - details in the post.